Policies, Terms & Conditions
AGREEMENT OF ONLINE BEHAVIOR
You agree to not use this site or our services to undermine the integrity of the site, our services or company.
LIMITATION OF WARRANTY AND LIABILITY
You, the customer, agree to use our site and services completely at your own risk. There are no warranties given for any services rendered including but not limited to information, uninterrupted access or products provided. We disclaim any warranties concerning availability, accuracy, omissions, content of information, or suitable use of product. We disclaim any liability applying to service; deletion, omission, interruption, communication or transmission failure, unauthorized access to information or record, inability to access site, or computer virus pertaining to negligence, breach of contract, or any other form of action. We disclaim any liability applying to product; performance, defect, theft, destruction, or alteration pertaining to negligence, breach of contract, or any other form of action. This site nor its services nor any partners or affiliates shall be liable for damages caused by use of this site or its services.
Terms & Conditions
- Electronic Communications - when you use our web site or send us email, you are communicating with us electronically. You agree to receive communication from us electronically. You agree that what we provide to you electronically satisfies any legal requirement stating, that such communications must be made in writing.
- License - Tony Machi Fruits & Vegetables grants you a limited license to view and use this web site and not to download or modify it in part or whole. You are explicitly not granted permission to use data gathering tools, link directly to individual site elements, or otherwise exploit this web site in part or whole for commercial purposes. You are given permission to link to the home page of this web site only, but you may not use the Tony Machi Fruits & Vegetables logo in that link without permission.
- Your Account - It is your responsibility to keep your account login and password confidential. Tony Machi Fruits & Vegetables does not sell any products to children but rather to adults who can make purchases with a credit card. Tony Machi Fruits & Vegetables reserves the right to refuse service, delete accounts, remove and/or edit content, and cancel orders at their discretion.
- Product Descriptions - Our product descriptions are as accurate as possible, but we do not guarantee that they are correct. If a product you receive is not as it was described on the site, then your only option is to return it in unused untampered condition.
- Other Companies - Tony Machi Fruits & Vegetables does not assume any responsibility or liability for any third party services offered through our web site.
TMachiProduce.com and any information found on the site are offered for informational purposes only. Tony Machi Fruits & Vegetables is not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by Tony Machi Fruits & Vegetables. Tony Machi Fruits & Vegetables is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.
Tony Machi Fruits & Vegetables is not liable for:
a) Products damaged by the shipping company if other than Tony Machi
b) Packages delivered but not received by the customer if other than Tony Machi
Please contact your shipping company for lost and damage claims.
Our pricing reflects great value because we strive to maintain the highest quality level of product in inventory for all merchandise available at our on-line store. Occasionally demand does surpass our supplies as we replenish our stock. This can cause a slight delay in the shipping of your merchandise. If your order is time sensitive, please contact us to verify the item(s) are in stock or please pre-order.
Tony Machi Fruits and Vegetables reserves the right to make product substitutions where necessary. Substitutions maybe done when product is unavailable or unobtainable. Changes in product and pricing may occur when substitutions are made. In instances where pricing drastically differs from product ordered on-line, Tony Machi Fruits and Vegetables will make every effort to notify the customer of the substituted items and new pricing before shipping the product.
Shipping Policy/Delivery of Goods/ Claims and Errors
Tony Machi Fruits & Vegetables inspects all outbound shipments before they leave our facilities. Damage can occur in two primary fashions: concealed damage, and noticeable damage. A claim cannot be filed for either type of claim unless all of the original packaging is available for inspection without any alterations. All shipping claims must be made within 48 hours of receipt.
All claims will be denied if the above criteria are not met. We are confident that when the above criteria is met, all freight claims can be quickly and easily resolved. In the event that Tony Machi Fruits & Vegetables ships an incorrect item we will replace the item at no cost to the customer, however we must be contacted and able to verify that the item is indeed incorrect.
- How long will it take to process my order?
Orders will be processed as soon as possible. Orders placed on Saturday, Sunday, and holidays, will be processed the next business day. Typically, orders will be fulfilled and shipped the next business day.
- How do you ship my order?
Our standard shipment method is Tony Machi Truck. Please contact Tony Machi Fruits & Vegetables to make arrangements for any special shipping needs for your order.
- Do you ship internationally?
While we are eager to guarantee the quality of our products, all returns must be pre-approved by our customer service department. Please contact us at (414) 906-9770 to contact a representative.
At Tony Machi Fruits & Vegetables we want to ensure you are satisfied with your order and the ordering process. We understand that not every purchase works out as anticipated. There could be a multitude of reasons for returning product.
Please do not throw away any packing material until you know the product is in good condition. If you see that the package is damaged, please make notes upon signing for the goods and take a picture of the damaged packaging if possible.
All items that are ordered from Tony Machi Fruits & Vegetables can be returned within our guidelines and time frame. We understand that sometimes a purchase doesn’t turn out the way it was planned. Many unforeseen circumstances can lead for the need to return an item. We ask that you carefully check all quantities and specifications before ordering and if you have any questions please do not hesitate to contact us.
Tony Machi Fruits & Vegetables will process an exchange with the understanding that the customer will receive similar product.
Tony Machi Fruits & Vegetables goes to great lengths to assure the highest level of quality control. We will not honor an exchange or refund for a defective product if the product has been misused, neglected (inventory not rotated) or harmed in any manner.
Tony Machi Fruits & Vegetables warrants new items to you, the original retail purchaser, for 5 business days from the date of purchase, against material or manufacturing defects. Warranty is void if the product shows evidence of damage by misuse, humidity or any liquid, smoke or fire, improper handling methods, or alterations.
What Information Do We Collect?
Tony Machi Fruits & Vegetables is providing this privacy statement to insure, our dedication to customer privacy. When you visit Tony Machi Fruits & Vegetables you can expect the following practices:
- We do not acquire any personal information unless it is specifically volunteered to us
- We count the number of visitors to our website, but do not acquire their personal information.
- The information volunteered to us is only used to process transactions with a secured third-party merchant where applicable.
Tony Machi Fruits & Vegetables only collects information provided by you, the website user, when you place an order for our products or services, register on our site or create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods include but are not limited to: name, email address, mailing address, phone number, or credit card information and billing address.
Any information collected from you while using our website may be used to: personalize your experience on our site, improve our website, improve customer service, or to process transactions. The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order, to contact you about Special Discounts and News about Tony Machi Fruits & Vegetables.
If we have links to other internet-based sites, we are not responsible for their privacy conduct. We will be prudent when applying links to our website, however, it is the responsibility of the site visitor to review third party website policies.
Website Security Methods and Fraud Prevention
All transactions are conducted in a secure environment to protect against fraudulent observation and or use. We do not store your financial information on the web site such as credit card information.
Any credit card information, or other sensitive information, collected by TMachiProduce.com is first transmitted to Secure Socket Layer (SSL) technology, then encrypted in transmission. All authorized persons are required to keep information accessed via our database confidential. At our discretion, orders received over the phone or internet may require photo I.D. verification.
We prefer that customers pay for merchandise via MasterCard, Visa, Discover and American Express or a Verified Account with Tony Machi Fruits & Vegetables. Currency in which transactions on TMachiProduce.com will be conducted is United States currency.
Copyright © Tony Machi Fruits & Vegetables 2020. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on TMachiProduce.com , in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from Tony Machi Fruits & Vegetables)
Thank you for shopping with us. We look forward to working with you!
Tony Machi Fruits & Vegetables